As a professional manufacturer with over a decade of industry experience, Xingyao International deeply understands the core concerns of global buyers—quality stability, communication efficiency, cost control, and transportation safety. We are rooted in technology and connected through service, providing one-stop solutions for global clients to help you win in the competitive market.
I. Quality Foundation: Global Certification, Transparent and Controllable
International Standard Certifications All products are certified under the ISO 9001 Quality Management System, compliant with CE, FCC, RoHS, and other export market requirements, supported by third-party authoritative inspection reports.
Full Process Transparency Support remote video factory inspections and real-time production monitoring. High-definition inspection photos and videos are provided before each batch shipment, eliminating quality blind spots.
Long-term Warranty Commitment Core components come with a 3-year warranty, offering free replacements for quality issues. Over the past 5 years, our repeat customer rate has reached 82%, a testament to our quality reputation.
II. Borderless Service: Zero Time Difference Communication, Customization Without Worry
Multilingual Team Support Equipped with professional customer service in English, French, and Spanish, familiar with industry terminology, responding to inquiries within 24 hours, and tracking order progress throughout.
Flexible Production Support
- OEM/ODM customization: Provide design drawings or samples, and we handle prototyping, mold development, and certification applications.
- Small-batch trial orders: Minimum order quantity as low as 500 pieces, lowering the threshold for new customer cooperation.
Risk-sharing Policy First-time customers can enjoy "inspect before payment" service, paying the balance only after confirming quality satisfaction.
III. Cost Advantage: Factory Direct Supply, Transparent Pricing
Vertical Integration of Supply Chain We control raw material procurement and production processes, eliminating middleman markups, offering prices 15%-20% lower than competitors for the same quality.
Tiered Discounts
- Orders over 10,000 pieces: Enjoy a 10% bulk discount.
- Annual purchase volume exceeding $500,000: Additional 3% rebate.
Full Cost Breakdown Quotes clearly list material costs, processing fees, and logistics expenses, with no hidden charges.
IV. Logistics Assurance: Global Direct Delivery, Full Process Control
Diverse Transportation Solutions
- Urgent orders: DHL/FedEx air freight, 3-5 days delivery, with real-time tracking numbers.
- Bulk cargo: Strategic partnerships with Maersk and COSCO, priority access to Southeast Asia routes.
Dual Insurance Protection
- Packaging standards: Shockproof wooden crates + waterproof film + reinforced steel corners, passing ISTA 3A transport tests.
- Insurance coverage: Free 110% cargo value marine insurance, full compensation for damage or loss.
Customs Clearance Assistance Provide pre-classification of HS codes, certificates of origin, and compliance labeling to avoid customs risks.
V. Rapid Response: Efficient Cycle from Design to Delivery
Agile Development System
- Functional samples provided within 5 working days after 3D drawing confirmation.
- Mass production preparation cycle shortened to 7 days, with a 30% capacity expansion during peak seasons.
Accurate Delivery Commitment 78% of orders are delivered ahead of schedule, with a daily penalty of 0.1% of the contract value for delays exceeding 3 days.